Implementation

We understand that implementing a new system creates uncertainty. Union provides full support to ensure our solutions are implemented to an agreed plan which minimises business interruption.

We work closely with you to ensure the project specifications, goals and timelines are clearly defined, documented and understood by all stakeholders.

We shall ensure the solution is thoroughly tested and business critical data is transferred accurately prior to going live.

During the live phase your staff have instant access to the user manuals and client service team, ensuring quick resolution of queries should they arise.

We also support clients in the integration of internal and external systems, such as credit scoring.